1. Information We Collect
We may collect information you provide when you use BrandSourcer, place an order, contact us, or request a supplier research report.
This may include first name, last name, email address, product name, brand name, ASIN, UPC, Amazon listing or product link, target search country or region, intended selling channel or marketplace, optional notes you provide, payment status, and order information.
We do not collect phone numbers as part of the standard request form.
2. Payment Information
Payments are processed by a third-party payment processor. We do not store full card numbers on our own systems.
We may receive payment status, transaction references, invoice or receipt information, and order-related payment metadata.
3. Technical and Usage Information
When you visit the website, we may collect technical and usage information such as device and browser information, IP address, pages viewed, referral information, approximate location derived from technical data, analytics events, and cookie or similar technology data where applicable.
4. How We Use Information
We use information to process orders, prepare supplier research reports, contact you about your request, deliver reports, provide customer support, manage payments and records, improve the website and service, prevent fraud, abuse, and misuse, and comply with legal, tax, accounting, and regulatory obligations.
5. Service Providers
We use third-party service providers to operate BrandSourcer. These may include payment processors, hosting providers, database and server infrastructure providers, email delivery providers, analytics providers, production and technical service providers, and professional advisers where necessary.
We do not list every provider by name in this Privacy Policy because providers may change over time, but we only use them for business, technical, payment, analytics, support, and compliance purposes.
6. Cookies and Analytics
We may use cookies and similar technologies for website functionality, analytics, performance measurement, and service improvement.
If analytics cookies or similar technologies are used, the website should provide a simple cookie or analytics notice where required.
You may be able to control cookies through your browser settings.
7. Legal Bases and International Users
BrandSourcer may be used by customers in the United States, United Kingdom, Europe, California, Asia, China, and other regions.
Depending on your location, we may process personal information based on performance of a contract, legitimate business interests, compliance with legal obligations, consent where required, and your request to receive services or communications.
8. Data Retention
We keep order requests, research notes, and reports for 365 days after the service is provided.
We may keep limited records for longer if needed for legal, tax, accounting, dispute, fraud-prevention, or compliance purposes.
9. Data Sharing
We may share personal information with service providers who help us operate the service, payment processors, hosting and infrastructure providers, email and communication providers, analytics providers, professional advisers, and authorities where required by law.
We do not sell your personal information as a standalone business.
10. Your Rights
Depending on your location, you may have rights to access your personal information, correct inaccurate information, request deletion, object to processing, request restriction of processing, request portability, withdraw consent where processing is based on consent, and opt out of certain analytics or marketing uses where applicable.
To make a request, contact info@brandsourcer.com.
11. Complaints
If you are in the UK, you may have the right to complain to the Information Commissioner's Office.
If you are outside the UK, you may also have rights to contact your local data protection authority, depending on your location.
We encourage you to contact us first at info@brandsourcer.com so we can try to resolve your concern.
12. Security
We use reasonable technical and organizational measures to protect personal information. No online service can guarantee complete security.
13. Children's Privacy
BrandSourcer is not intended for users under 18. We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the website with a new Last updated date.
Contact
For questions, contact info@brandsourcer.com.
LEX RESO LTD, 128 City Road, London, United Kingdom, EC1V 2NX.